Penguin Technical Support

In addition to our standard support package that's included with every system, you can purchase supplemental packages for 24/7 and onsite service.

• Technical Support packages and options
• Contact Technical Support - View hours of operations and contact addresses.
• Support Portal - Log in to check on a case, or check status. Requires login credentials previously supplied from our technical support team.

• Product Documentation and Downloads

Customer Service

• Email service@penguincomputing.com> to check on an order.
• RMA Instructions - Requires login credentials supplied by technical support.

Scyld ClusterWare™ Support

• MasterLink - Log in for documentation and updates.
• Register for MasterLink - To register for MasterLink, have your cluster serial number handy.

• Information about support for our Scyld ClusterWare customers.
• We also offer training in parallel programming and cluster basic.

Professional Services

Our professional services team can assist you in the deployment, configuration and maintenance of your Linux-based infrastructure. Whether you need work on HPC clustering using Scyld ClusterWare or fail over clustering, or enterprise-based services, we have experts on hand to assist you. They are available for short-term engagements or longer term contracts.

Find out more.

Contact Information

A quick list of all the numbers and email addresses you might need, right here.